Refund & Cancellation Policy

1. Cancellation by User

Cancellations made 24 hours prior to the scheduled start time are eligible for a 90% refund. Cancellations made within 24 hours of the start time are non-refundable.

2. Cancellation by Venue

If a booking is cancelled by the venue owner due to weather conditions or maintenance issues, a 100% refund will be processed within 5-7 working days.

3. Refund Process

Refunds will be credited to the original source of payment used at the time of booking.