Welcome to Khiladi. By accessing or using the Khiladi mobile application or website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use our services.
1. About Khiladi
Khiladi is a sports venue booking platform that enables users to discover, reserve, and pay for sports facilities such as cricket grounds, football turfs, badminton courts, box cricket arenas, tennis courts, and other sports venues.
2. Eligibility
- You must be at least 18 years of age or have permission from a legal guardian.
- You agree to provide accurate and complete registration information.
- You are responsible for maintaining the confidentiality of your account.
3. User Account
- Each user is responsible for activities performed through their account.
- You must not share your login credentials with others.
- Khiladi reserves the right to suspend accounts involved in fraudulent or abusive activities.
4. Booking Policy
- Bookings are confirmed only after successful payment or confirmation by the venue owner.
- Venue availability is subject to real-time updates.
- Khiladi is not responsible for overbooking caused by incorrect information provided by venue owners.
- Users should arrive at the venue before their booked slot.
5. Payments
- Payments are processed through secure third-party payment gateways.
- Applicable taxes and convenience fees may be added during checkout.
- Khiladi does not store debit or credit card details.
6. Cancellation & Refunds
- Cancellation and refund eligibility depends on the venue's cancellation policy.
- Refund processing timelines may vary depending on the payment provider.
- No refunds will be issued for missed bookings unless approved by the venue owner.
7. Venue Rules
Users agree to:
- Follow all venue rules and regulations.
- Maintain discipline and sportsmanship.
- Avoid damaging venue property.
- Respect other players and venue staff.
8. Prohibited Activities
Users shall not:
- Provide false identity or booking information.
- Attempt unauthorized access to Khiladi systems.
- Use automated tools or bots.
- Disrupt platform functionality.
- Engage in illegal or fraudulent activities.
9. Intellectual Property
All trademarks, logos, graphics, software, and content available on Khiladi are the intellectual property of Khiladi or its licensors and may not be copied, reproduced, or distributed without prior written permission.
10. User Content
Users may submit ratings, reviews, and feedback.
By submitting content, you grant Khiladi a non-exclusive, worldwide, royalty-free license to display and use such content for improving the platform.
11. Limitation of Liability
Khiladi serves as a technology platform connecting users with venue owners.
Khiladi shall not be responsible for:
- Venue quality or maintenance.
- Injuries occurring during sports activities.
- Weather-related cancellations.
- Loss of personal belongings.
- Disputes between users and venue owners.
12. Service Availability
We strive to provide uninterrupted services but do not guarantee that the platform will always be available. Scheduled maintenance or technical issues may temporarily affect availability.
13. Privacy
Your use of Khiladi is also governed by our Privacy Policy.
By using our platform, you consent to the collection and processing of information as described therein.
14. Suspension or Termination
Khiladi reserves the right to suspend or terminate user accounts without prior notice if these Terms are violated or fraudulent activities are detected.
15. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the platform after changes become effective constitutes acceptance of the revised terms.
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the registered office of Proin Technologies Private Limited.
17. Contact Us
Khiladi
A Product of Proin Technologies Private Limited
📧 Email: contact@khiladi.app
🌐 Website: https://www.khiladi.app/